Legal

Privacy Policy

How Nile Spectra collects, uses and protects information from this website, our clients, and users of the Nile Spectra Orion platform.

Last updated: 18 September 2026

This is a general-purpose privacy policy template. If you will process EU/UK visitor data (GDPR) or collect payments directly, have this reviewed by counsel and named as the entity handling data — including your actual analytics and payment processor names — before publishing.

Overview

This Privacy Policy explains how Nile Spectra Private Limited ("Nile Spectra", "we", "us") collects, uses, shares and protects information when you visit nilespectra.com, submit an enquiry, engage us for services, or use the Nile Spectra Orion platform.

Information we collect

Information you give us

Contact details — name, company, email, and any message content submitted through our contact form or by email;
Business information you share when scoping a project or Orion implementation (e.g. market, industry, current tools);
Payment and billing details, collected for invoicing purposes (we do not store full card numbers — these are handled by our payment processor, see Payments below).

Information collected automatically

Standard technical data such as IP address, browser type, device type and pages visited, typically via server logs and, where enabled, analytics tools;
Cookie data as described in our Cookie Policy.

Orion platform data

Where a client uses Nile Spectra Orion, we process the business data the client enters — inventory, partner/CRM records, transactions and related information — solely to provide the platform to that client, as described in the applicable Order. This data belongs to the client, not to Nile Spectra.

How we use information

To respond to enquiries and prepare quotations;
To deliver contracted services (campaign management, creative production, Orion hosting and support);
To send invoices and process payments;
To improve this website and our services;
To meet legal and tax obligations; and
With consent, to send updates about our services (you can opt out at any time).

We do not sell personal information. We share information only where necessary:

With sub-processors who help run our services — e.g. hosting providers, email tools, payment processors, and advertising platforms (Google, Meta, LinkedIn) where you have engaged us to run campaigns on your behalf;
Where required by law, regulation, or a valid legal request;
With your consent, or as necessary to complete a transaction you have requested.

Payments

Where payments are processed through this website, card and payment details are collected and processed directly by our payment gateway provider, not stored on Nile Spectra's own servers. Please refer to that provider's own privacy policy for details of how they handle payment data.

Cookies

This site uses cookies for essential site functionality and, where enabled, to understand how the site is used. See our full Cookie Policy for details and how to manage preferences.

Data retention

We retain enquiry and contact information for as long as reasonably needed to respond to it or maintain a business relationship, and client/billing records for as long as required by applicable tax and accounting law. Orion business data is retained for the duration of the subscription and for a reasonable export window after termination, as set out in the applicable Order.

Your rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain processing. To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable time.

Security

We take reasonable technical and organisational measures to protect information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

Our services are directed at businesses and are not intended for individuals under 18. We do not knowingly collect personal information from children.

International transfers

As we operate across Hyderabad, Mumbai and Dubai, information may be processed in more than one country. Where this happens, we take reasonable steps to ensure it remains protected consistent with this Policy.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Significant changes will be highlighted on this page.

Contact

Questions about this Privacy Policy can be sent to [email protected], addressed to Aaftab A., Collaborations Manager, or via the Contact page.